Saturday, May 31, 2008

sending (error) information to Microsoft

We've had some discussion about the Microsoft Online Crash Analysis (MOCA): feeling uncomfortable about submitting information, some do not want to send the report. I ask all to reconsider, and DO send it...

"Microsoft actively analyzes all error reports and prioritizes them based on the number of customers affected by the Stop error covered in the error report. We will try to determine the cause of the Stop error you submit, categorize it according to the type of issue encountered, and send you relevant information when such information is identified...we might need to collect a number of similar error reports from other customers before a pattern is discovered...

"...No personal information is written to your hard drive or shared outside of our service."


Some of the information I have seen informed me: what was causing a conflict or problem, who the manufacturer is, which device is involved, etcetera.

Labels: ,

1 Comments:

At June 3, 2008 at 8:47 AM , Anonymous Andy Taylor said...

I hear what your saying Slick but i still just don't send it in. It's more of an annoyance than anything else.

Andy

 

Post a Comment

Subscribe to Post Comments [Atom]

<< Home