Tuesday, August 12, 2008

kudos to SanDisk

After using Windows ReadyBoost, I cannot recommend it:  I did not notice any performance enhancement...
I was using ReadyBoost on a SanDisk Cruzer Micro USB Flash Drive.  I decided to cease using ReadyBoost, and use the drive for storage.  I was unable to format the drive (I suspect ReadyBoost may have written to the drive too much:  as with other types of storage, flash drives have limitations as to how many times they can be written to).

I contacted SanDisk for assistance.  We traded a few messages about troubleshooting back and forth.  After not being able to get it to work, I was told to send the drive to them...and they would pay for shipping!  (I had to print the label, and package the drive.)

I always tell people, BEFORE purchasing something, inquire as to the return policy.  I recommend you consider SanDisk for your memory and storage needs:  I was not put through "support-hell"...I gave them the benefit of considering their suggestions, and they trusted I had done reasonable effort to resolve the issue.


When I plugged the new drive into a Windows XP computer, the U3 software launched...and seemed to be causing my computer to become unresponsive.  I was able to remove the software, but it did not go very smoothly.  I have an identical SanDisk Cruzer Micro USB Flash Drive with U3 software, and have had no problems with it.
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